Retail clothing and accessories may be returned for a cash refund within seven days of purchase and for store credit within one month of purchase provided products have not been worn or damaged.
WHAT PERSONAL INFORMATION DO WE COLLECT FROM YOU AND HOW?
COMMONWEALTH PROPER collects personal information in several ways when you place an order or register for a service offered by COMMONWEALTH PROPER. If an order is placed with us, we need to hold personal information including your name, email address, phone numbers, home address, shipping and credit/debit card billing address(es) so that we can process and fulfill your order. We only save credit/debit card information for those customers that have registered on the Site. Saved card details will never be shared with third parties and will only be used to process your order, using our payment partner's systems.
We may also obtain information as a result of authentication or identity checks. Sometimes we may ask for your telephone number. This number may be given to our courier for delivery services. These details allow us to process your order and to let you know the status of your order.
HOW PERSONAL INFORMATION MAY BE USED AND SHARED
COMMONWEALTH PROPER may use your personal information for the processing of orders, payments and to provide you with a personalized shopping experience. We will also use your details to fulfill and deliver your orders and manage your account. Personal Information that you provide may be disclosed to a credit reference or fraud prevention agency, which may keep a record of that information. Where there is a legal obligation to do so, we may disclose your information to any relevant regulatory body.
When you register with COMMONWEALTH PROPER, you will be offered the opportunity to opt out of our email newsletter and other update services. If you choose to opt-out of this service, we will not send you alerts for new products, features nor enhancements; special offers; upgrade opportunities; contests or events of interest. However, if you choose to receive our emails, from time-to-time we will use the information you provide to promote our products and services.
We do collate information about Site traffic, sales, wish list, and other commercial information which we may pass on to third parties but this information does not include any information which can identify you personally. We strive to limit use of your information to those offers that we think you would appreciate receiving. Finally, we may use your personal information for our internal marketing and demographic studies, together with non-personal data to monitor customer patterns so we can consistently improve our site design to better meet our visitors' needs. If we change our policy on disclosure to others, we will inform you and give you the choice of opting out.
In addition to disclosures identified in the purposes above, from time to time we may disclose Personal Information to
- Our service providers and subcontractors, including our affiliates, retained to perform functions on our behalf or to provide services to us, such as warehousing and delivery; marketing and advertising; data processing; software development; website hosting and management; information technology and office services; legal, accounting, audit and other professional service providers; and further, provided such service provider does not collect, use or disclose the personal information for any purpose other than to perform such functions or to provide services to us or as otherwise required by law;
- Unaffiliated service providers with whom COMMONWEALTH PROPER may subcontract, including website hosting companies, fulfillment companies and other third party service providers;
- The prospective seller or buyer of COMMONWEALTH PROPER's business or assets, including where COMMONWEALTH PROPER or substantially all of COMMONWEALTH PROPER's assets is acquired by a third party, in which case personal data held by it about its customers will be one of the transferred assets;
HOW YOU CAN ACCESS AND, IF NECESSARY, CHANGE THE PERSONAL INFORMATION COMMONWEALTH PROPER MAINTAINS?
If for any reason you are concerned that the personal information held by COMMONWEALTH PROPER is not correct, please visit the website and, after logging into the site using the "Sign In" menu on the store page, your personal information will be made available for review and change in the "My Account" section. You can change or delete saved credit/debit card details each time you make a purchase. You will also be able to delete saved credit/debit card details by adding or editing a shipping/billing address. If you change your billing or shipping address while your order is still being processed, the order will be re-processed through security validation checks. If you prefer, you may contact us by email at firstname.lastname@example.org and we will amend your personal details.