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Shipping, Returns and Privacy Policy

 

Retail clothing and accessories may be returned for a cash refund within seven days of purchase and for store credit within one month of purchase provided products have not been worn or damaged.

 

All sales on custom garments are final.

 

COMMONWEALTH PROPER LLC (‘COMMONWEALTH PROPER’, 'we', 'our', 'us') respects the privacy rights of its online visitors ('you', 'your', 'yours') and recognizes the importance of protecting the information collected about them. We provide this statement (the "Privacy Policy") to help you to understand what we may do with any personal information that we obtain from you. This Privacy Policy guides how we collect, store, and use the information that you provide us with.

 

By providing your personal information to us, you signify your acceptance of this Privacy Policy and agree that we may collect, use, and disclose your personal information as described in this Privacy Policy. This Privacy Policy is incorporated into, and part of, the Terms and Conditions which govern your use of the website maintained and operated by COMMONWEALTH PROPER (the "Site"). We will use your information only for the purposes set out below. 

Although we are committed to maintaining your confidence and trust in all of our activities with you, this Privacy Policy does not govern our collection or use of data about you through channels other than the Site.

Please exit the Site immediately if you do not accept this Privacy Policy or are accessing the Site in a country or other territory where use of the Site is not permitted.

We may need to update this Privacy Policy from time to time. We recommend that you regularly check this page to ensure that you have read the most recent version.

WHAT PERSONAL INFORMATION DO WE COLLECT FROM YOU AND HOW?

COMMONWEALTH PROPER collects personal information in several ways when you place an order or register for a service offered by COMMONWEALTH PROPER. If an order is placed with us, we need to hold personal information including your name, email address, phone numbers, home address, shipping and credit/debit card billing address(es) so that we can process and fulfill your order. We only save credit/debit card information for those customers that have registered on the Site. Saved card details will never be shared with third parties and will only be used to process your order, using our payment partner's systems. 

We may also obtain information as a result of authentication or identity checks. Sometimes we may ask for your telephone number. This number may be given to our courier for delivery services. These details allow us to process your order and to let you know the status of your order.

HOW PERSONAL INFORMATION MAY BE USED AND SHARED

COMMONWEALTH PROPER may use your personal information for the processing of orders, payments and to provide you with a personalized shopping experience. We will also use your details to fulfill and deliver your orders and manage your account. Personal Information that you provide may be disclosed to a credit reference or fraud prevention agency, which may keep a record of that information. Where there is a legal obligation to do so, we may disclose your information to any relevant regulatory body.

When you register with COMMONWEALTH PROPER, you will be offered the opportunity to opt out of our email newsletter and other update services. If you choose to opt-out of this service, we will not send you alerts for new products, features nor enhancements; special offers; upgrade opportunities; contests or events of interest. However, if you choose to receive our emails, from time-to-time we will use the information you provide to promote our products and services.

We do collate information about Site traffic, sales, wish list, and other commercial information which we may pass on to third parties but this information does not include any information which can identify you personally. We strive to limit use of your information to those offers that we think you would appreciate receiving. Finally, we may use your personal information for our internal marketing and demographic studies, together with non-personal data to monitor customer patterns so we can consistently improve our site design to better meet our visitors' needs. If we change our policy on disclosure to others, we will inform you and give you the choice of opting out.

In addition to disclosures identified in the purposes above, from time to time we may disclose Personal Information to

  • Our service providers and subcontractors, including our affiliates, retained to perform functions on our behalf or to provide services to us, such as warehousing and delivery; marketing and advertising; data processing; software development; website hosting and management; information technology and office services; legal, accounting, audit and other professional service providers; and further, provided such service provider does not collect, use or disclose the personal information for any purpose other than to perform such functions or to provide services to us or as otherwise required by law;
  • Unaffiliated service providers with whom COMMONWEALTH PROPER may subcontract, including website hosting companies, fulfillment companies and other third party service providers; 
  • The prospective seller or buyer of COMMONWEALTH PROPER's business or assets, including where COMMONWEALTH PROPER or substantially all of COMMONWEALTH PROPER's assets is acquired by a third party, in which case personal data held by it about its customers will be one of the transferred assets; 
  • If we are under a duty to disclose or share your personal data in order to: comply with any legal or regulatory obligation; respond to inquiries or requests from public authority; enforce or apply the COMMONWEALTH PROPER Terms of Use and other agreements; permit us to pursue available remedies or limit the damages that we may sustain; or protect the rights, property, safety or security of COMMONWEALTH PROPER, our employees, agents, contractors, customers, the visitors of the Site or others. This includes exchanging information with other companies and organizations for the purposes of fraud protection and credit risk reduction.

HOW YOU CAN ACCESS AND, IF NECESSARY, CHANGE THE PERSONAL INFORMATION COMMONWEALTH PROPER MAINTAINS?

If for any reason you are concerned that the personal information held by COMMONWEALTH PROPER is not correct, please visit the website and, after logging into the site using the "Sign In" menu on the store page, your personal information will be made available for review and change in the "My Account" section. You can change or delete saved credit/debit card details each time you make a purchase. You will also be able to delete saved credit/debit card details by adding or editing a shipping/billing address. If you change your billing or shipping address while your order is still being processed, the order will be re-processed through security validation checks. If you prefer, you may contact us by email at service@commonwealthproper.com and we will amend your personal details.

LINKS

The Site may contain links or references to other websites outside of our control. Links to other websites may use our Site logo or style as a result of a co-branding agreement. These websites may send their own cookies to you and may collect data and make use of that data in ways that this Site would not. Please be aware that we have no control over these websites and our Privacy Policy does not apply to these sites. We encourage you to read the Privacy Policies and terms of use linked or referenced in the websites you enter.

As required, this Privacy Policy may be supplemented by additional legal requirements in jurisdictions where we conduct business. Nothing in this Privacy Policy or otherwise will create, or add to, any right or claim (whether legal, equitable or otherwise) that any individual or person may have at law or otherwise against the COMMONWEALTH PROPER or any of their respective directors, officers, employees, agents or representatives; nor will the existence of this Privacy Policy or its application impose or add to any obligations or liability upon COMMONWEALTH PROPER that the company does not already otherwise have under law.

YOUR CONSENT

By visiting www.commonwealthproper.com, you are accepting and consenting to the practices described in this Privacy Policy and the Terms and Conditions.